Purpose-driven mixed methods UX Researcher with 8+ years experience in edtech, fintech, civic tech, and enterprise. Currently available for remote opportunities.
My work
Transforming the landing page at Secfi
Given only 1.5 weeks to conduct user research, I ran an unmoderated study that resulted in insights leveraged to transform content, navigation, and the design of Secfi’s home page.
Redefining mobile user understanding at Udemy
Transformed Udemy's mobile strategy by leading a multi-week diary study that revealed key insights about mobile vs. desktop users, challenging existing internal assumptions.
Empowering stakeholders to run their own user research
Planned a workshop series at Secfi, training an internationally distributed team of PMs and UX designers in unmoderated research with comprehensive presentations, templates, and walkthroughs.
Building Secfi’s first research repository
Led the creation of a research repository at Secfi, developing a detailed taxonomy and organization for research conducted on Secfi’s four major product areas.
My research philosophy
I use the right tools for the right questions
I have a deep background in both qualitative and quantitative research, with a primary focus on qualitative work. This includes conducting user interviews, discovery research, evaluative/generative research, surveys, usability testing, concept testing, and moderated/unmoderated testing.
Insights should be clear & actionable
I’ve had the joy of working with deeply curious stakeholders, which means there are millions of exciting questions to answer. I collaborate closely with my partners in product, design, engineering, and more to identify the questions that we have the time and ability to act upon to have the most impact.
Research insights should be durable
I believe that research insights should be durable and reap benefits for the business beyond one single project. I have experience with developing and curating research repositories for easy access to past insights, ensuring that teams get the most from their research.
Everyone can participate in research
Conducting and utilizing research is a team sport, and in each of my roles I’ve had the opportunity to train designers, product managers, and engineers who are interested in running research themselves. This helps research go farther, faster!